General Questions
How can I stay informed about upcoming events?
You can stay informed by signing up for our newsletter. You can find the sign up form in the right hand column.

I am interested in being a speaker for one of your events. What must I do?
Send us an email with a link to an audio or video of a previous speaking engagement so that we can get a idea of your style, ability to teach, and capture an audience. Along with that, please send us a brief synopsis of any talks that you are interested in giving. Also include a short bio or testimony for us to review.

Please note that our conferences fill up very fast. If you would like to inquire about being a potential speaker at an upcoming event, please do so at least four months in advance. FYI: the speaker roster for the February 2010 conference is already full. Please inquire about our upcoming homeschooling conference that will take place in August of 2010.

My business or ministry would like to partner with Heart of the Matter Online. What should we do?
Please view the sponsor page for information on sponsoring the event.

Pre-conference FAQ
I just bought my ticket. Now what?
Immediately after purchasing your ticket via Paypal you will be given the option to "return to merchant." Click on that button so that you will be redirected to the registration page. You must submit your name and email address on that registration page and then confirm the subscription with Aweber, our newsletter host, in order to receive future correspondence from us. You must read the instructions on the PayPal confirmation page as it contains critical information regarding your ticket to the conference. You will receive an email a week before the start of the conference with log in instructions. To listen live, you must log in at the scheduled times. You can download an attendee guide: Attendee Guide.

Who are your speakers?
We have an absolutely amazing line-up of speakers, which changes for each conference! Our list of speakers can be found here: Speakers.

What will the speakers talk about?
Topics that will be discussed can be found here: Topics.

What is the schedule for the conference?
You may view and/or download a copy of the schedule here: Schedule.

I am not able to listen to all of the speakers live, what can I do?
You will be able to download audios and save them to your computer to listen to at your convenience. MP3 audios will be made available approximately 2 weeks after the conference. You may also purchase the audios on CD.

I will be out of town during the conference. If I register but cannot attend "live", will the conference seminars and goodies still be available to me?
Yes, you will still receive the conference goodies (if available) and the audios will be available for future download even if you can't attend the conference "live".

What is your refund policy?
We are not able to provide refunds for attendees who have participated in one or more of the live sessions or have received the MP3 downloads.

Will I need any special equipment?
The only thing that you will need are a pair of speakers connected to your computer! A headset is a wonderful option if you have noisy surroundings. You will be able to ask your questions and comment to the speakers through instant messaging.

I do not have the funds to attend. Can I apply to receive a sponsor ticket?
Yes! We do have tickets that have been sponsored for all of our events. No need to jump through hoops either, simply email us at: conference@heartofthemattermagazine.com and tell us why you would like to receive a sponsored ticket.

Live Conference FAQ
I purchased or won a ticket, but did not receive log in instructions.
Please check your spam or blocked folder for and email from conference@heartofthemattermagazine.com. If you do not see anything from us, please contact us so that we can verify that you were on the list and that we received your correct email address when you registered. To ensure that you receive all future correspondence from us, please add conference@heartofthemattermagazine.com to your email address book.

I attended the conference, where can I find the handouts?
Please visit our Speakers/Topics page to download all the handouts. If a speaker offered a handout then it will be underneath their topic. If you do not see a link to download a handout then that speaker did not provide us with one.

I missed some sessions, when will the audios be available to download?
The audios for the February 2010 will be available on March 6th. We have to convert, edit, and upload each one and this takes time. Please be patient. If you registered for the conference, you will receive an email with download instructions on March 6th. To ensure that you receive all future correspondence from us, please add conference@heartofthemattermagazine.com to your address book.

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